Broadforward SEPP powers the world’s first live 5G standalone roaming connection
Achieving the highest GSMA recognition as the leading signaling experts
World-class signaling products: when progress matters to you
Providing network functions to the world’s leading MNOs, MVNOs, IoT, MNP and IPX providers

Support

BroadForward’s on-line helpdesk portal offers incident logging, tracking and reporting.
Log in via the link below or request access to the service.

Get support

Emergency/critical incidents that require immediate corrective action, must be reported by telephone to the BroadForward helpdesk.

 

 

Training

BroadForward provides regular product training sessions for customers and partners. In addition to explanations about operating BFX, this training also provides hands-on practicing of different use cases. Training takes place on various locations.

Upcoming training locations and dates:

  • 17 – 19 September 2024. Location: the Netherlands
  • 26 – 28 November 2024. Location: to be determined (based on interest)

Training sessions are limited to a maximum of 12 participants. Registrations are on a first come first serve basis.

Although it’s recommended and preferred to have participants joining the training on location, it is possible to attend the classroom remotely via a dedicated video conference bridge.

If you are interested in more information about the training, prices and availability, please write an email to: info@broadforward.com